Privacy Policy
Your privacy is important to us. This policy explains how Arpan I.T. Solutions Pvt. Ltd. collects, uses, and protects your personal information.
Last Updated: January 1, 2025
Our Commitment to Privacy
At AIT Solutions, we believe in transparency and respect for your privacy. This policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website and services.
Secure
Industry-standard encryption and security measures
Purposeful
We only collect data necessary for our services
Compliant
GDPR and international privacy law compliant
Information We Collect
- •Personal Information: Name, email address, phone number, and business details when you contact us or use our services.
- •Project Information: Details about your project requirements, business goals, and technical specifications.
- •Communication Data: Records of our conversations, emails, and project-related communications.
- •Technical Data: IP address, browser type, device information, and website usage analytics.
- •Payment Information: Billing details processed securely through third-party payment processors.
How We Use Your Information
- •Service Delivery: To provide development services, project management, and technical support.
- •Communication: To respond to inquiries, provide updates, and maintain ongoing project communication.
- •Business Operations: To process payments, maintain records, and improve our services.
- •Legal Compliance: To comply with legal obligations and protect our legitimate business interests.
- •Marketing: To send relevant updates about our services (with your consent and opt-out options).
Information Sharing
- •We do not sell, trade, or rent your personal information to third parties.
- •Service Providers: We may share information with trusted service providers (hosting, payment processing) under strict confidentiality agreements.
- •Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
- •Business Transfers: In the event of a business sale or merger, information may be transferred with appropriate protections.
- •Your Consent: We may share information with your explicit consent for specific purposes.
Data Security
- •Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols.
- •Access Controls: Strict access controls and authentication measures protect your information.
- •Regular Updates: We maintain up-to-date security software and conduct regular security assessments.
- •Data Minimization: We collect and retain only the information necessary for our services.
- •Incident Response: We have procedures in place to respond to and notify you of any security incidents.
Your Rights
- •Access: You can request access to the personal information we hold about you.
- •Correction: You can request correction of inaccurate or incomplete information.
- •Deletion: You can request deletion of your personal information (subject to legal requirements).
- •Portability: You can request a copy of your data in a portable format.
- •Objection: You can object to certain types of data processing.
- •Withdrawal: You can withdraw consent for data processing at any time.
Cookies and Tracking
- •Essential Cookies: We use necessary cookies for website functionality and security.
- •Analytics: We use Google Analytics to understand website usage and improve our services.
- •No Advertising: We do not use cookies for advertising or tracking across other websites.
- •Control: You can control cookie settings through your browser preferences.
- •Third-Party: Some third-party services (like payment processors) may set their own cookies.
Questions About Privacy?
If you have any questions about this privacy policy, your personal data, or would like to exercise your privacy rights, please contact us:
Legal Basis and Compliance
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Our legal basis for processing personal data includes contract performance, legitimate interests, and consent where required.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Project-related data is typically retained for 7 years for business and legal purposes.
International Transfers
As we serve clients globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our website. Continued use of our services after changes constitutes acceptance of the updated policy.